Hobbico response....
- JC_focus_ZX3
- bitHood
- Posts: 26
- Joined: Wed Apr 02, 2003 1:21 am
- Location: DFW Texas
Darktari, not to completely derail your thread, but here is my email log with Hobbico about a broken body, I am honestly quite thrilled to buy products from a company like this!
-------------------------------------------------------------
Thank you for your recent email
Thank you for that information! I am sending you a new body that you requested. Please let us know if you have anymore problems!
Please Keep All Previous Emails Attached To Any Future Emails To Us! Thanks
I hope you find this information helpful. Should you have any further questions or concerns, please do not hesitate to contact us at this email address.
DID YOU KNOW that our web page has a Mechanics Corner and an Online Building Guide to help you out with problems that you may be having. Also please feel free to stop in our show room.
www.microsizers.com
Sincerely,
Jessica M.
Microsizers Product Support Technician
>>> "JC Foster" <joncfoster@charter.net> 04/28/03 09:56AM >>>
Mary Ann,
Thank you for your quick response.
Here is the information you asked for.
Mailing Address:
Jon C Foster
**********
**********
Car Information
Microsizer "Classic" (We call the first run classics on the message boards)
Yellow Lancer HCAC0419
FCC ID iyf2ch400-49r
I purchased this Lancer in March fron Target in Irving Texas.
I appriciate your concern, please let me know if I can provide you with any
other information.
Thanks again
JC Foster
-----Original Message-----
From: RCFun Microsizer [mailto:rcfun@hobbico.com]
Sent: Monday, April 28, 2003 8:35 AM
To: joncfoster@charter.net
Subject: Re: Broken Body
Thank you for your recent e-mail. When did you get your Lancer Microsizer?
What color is it? I will see what I can do IF I can send you a new car body
I will need your full name and address along with the FCC_ID#. The FCC_ID#
can be found on the bottom of the chassis or on the transmitter. I will also
need to know what kit you have. As soon as I get this information I will
see what I can do for you.
I hope you find this information helpful. Should you have any further
questions or concerns, please do not hesitate to contact us at this email
address. (Please be sure to copy all previous emails into any future
questions.)
DID YOU KNOW that our web page has a Mechanics Corner and an Online Building
Guide to help you out with problems that you may be having. Also please feel
free to stop in our show room.
www.microsizers.com
Sincerely,
Mary Ann
Microsizers Product Support Technician
>>> "JC Foster" <joncfoster@charter.net> 04/26/03 10:38AM >>>
Hey folks, I just want to say I own 3 MicroSizers, and I really enjoy them.
One Classic Lancer, one Sport (Orange), and one Pro Skyline.
My issue is, the Lancer body seems defective, maybe a little thin on the
plastic, because in the front fender/hood area it cracked where it flexes
going on and off the body.
Now I realize that it could have been miss handled, but since this has not
happened to either of my other bodies, I believe it to be defective.
Do I have any options here?
Thank you for some great fun,
Jon Foster
-------------------------------------------------------------
Thank you for your recent email

Please Keep All Previous Emails Attached To Any Future Emails To Us! Thanks

I hope you find this information helpful. Should you have any further questions or concerns, please do not hesitate to contact us at this email address.
DID YOU KNOW that our web page has a Mechanics Corner and an Online Building Guide to help you out with problems that you may be having. Also please feel free to stop in our show room.
www.microsizers.com
Sincerely,
Jessica M.
Microsizers Product Support Technician
>>> "JC Foster" <joncfoster@charter.net> 04/28/03 09:56AM >>>
Mary Ann,
Thank you for your quick response.
Here is the information you asked for.
Mailing Address:
Jon C Foster
**********
**********
Car Information
Microsizer "Classic" (We call the first run classics on the message boards)
Yellow Lancer HCAC0419
FCC ID iyf2ch400-49r
I purchased this Lancer in March fron Target in Irving Texas.
I appriciate your concern, please let me know if I can provide you with any
other information.
Thanks again
JC Foster
-----Original Message-----
From: RCFun Microsizer [mailto:rcfun@hobbico.com]
Sent: Monday, April 28, 2003 8:35 AM
To: joncfoster@charter.net
Subject: Re: Broken Body
Thank you for your recent e-mail. When did you get your Lancer Microsizer?
What color is it? I will see what I can do IF I can send you a new car body
I will need your full name and address along with the FCC_ID#. The FCC_ID#
can be found on the bottom of the chassis or on the transmitter. I will also
need to know what kit you have. As soon as I get this information I will
see what I can do for you.
I hope you find this information helpful. Should you have any further
questions or concerns, please do not hesitate to contact us at this email
address. (Please be sure to copy all previous emails into any future
questions.)
DID YOU KNOW that our web page has a Mechanics Corner and an Online Building
Guide to help you out with problems that you may be having. Also please feel
free to stop in our show room.
www.microsizers.com
Sincerely,
Mary Ann
Microsizers Product Support Technician
>>> "JC Foster" <joncfoster@charter.net> 04/26/03 10:38AM >>>
Hey folks, I just want to say I own 3 MicroSizers, and I really enjoy them.
One Classic Lancer, one Sport (Orange), and one Pro Skyline.
My issue is, the Lancer body seems defective, maybe a little thin on the
plastic, because in the front fender/hood area it cracked where it flexes
going on and off the body.
Now I realize that it could have been miss handled, but since this has not
happened to either of my other bodies, I believe it to be defective.
Do I have any options here?
Thank you for some great fun,
Jon Foster
-
- Site Admin
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- Contact:
that's the same response I've gotten when returning to MS, they're good, and quick to boot!
Dear Life Cereal, Where do you get off? Part of a balanced breakfast and delicious? Who do you think you are? By now you may have guessed I'm speaking ironically and have nothing but good things to say about what you do. Life cereal do not change a thing.