My turn to bitch about Team Losi support
Posted: Fri Jun 13, 2008 4:58 pm
Well I have a Micro Desert Truck and just recently decided I would go ahead and buy Team Losi's LiPo so if anything went wrong, it would be on them. After running it once near the end of the battery's life, the car stopped running . It was from the gears in the transmission being worn bald. So I installed one of the spare ones that came with the truck and re-adjusted my slipper just as the manual specifies. I charged up the battery and was out again. Same thing happened and now I only have one gear left.
I called Losi today to complain and request that they replace the gears or tranny and I got the most arrogant son of a b***h on the phone. He told me that even though this problem only started happening after I got the Lipo, the battery couldn't do that. "It would cause no more wear than the NiMh." Finally and reluctantly he told me that I can ship in the tranny to them and they should replace it. I asked him how I would go about that and he says "it's all in the manual..." so after a long, silent pause I said well I'll be doing that and expecting a new one. Click. Frickin' a-hole. I don't normally curse but this thing really grinded my gears, yes, pun intended.
I called Losi today to complain and request that they replace the gears or tranny and I got the most arrogant son of a b***h on the phone. He told me that even though this problem only started happening after I got the Lipo, the battery couldn't do that. "It would cause no more wear than the NiMh." Finally and reluctantly he told me that I can ship in the tranny to them and they should replace it. I asked him how I would go about that and he says "it's all in the manual..." so after a long, silent pause I said well I'll be doing that and expecting a new one. Click. Frickin' a-hole. I don't normally curse but this thing really grinded my gears, yes, pun intended.